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TRICARE Is Your Partner in Mental Health Care

SEPTEMBER 11, 2024 – Suicidal thoughts can be experienced by anyone and are a serious mental health concern. Whether you’re a service member, veteran, family member, or retiree, it’s important to remember that mental health is just as crucial as physical health. Taking proactive steps to care for your mental well-being can make a significant difference. TRICARE is here to support you every step of the way.

“One life lost to suicide is one too many,” said Tisha Petelo, LCSW, behavioral health specialist, Healthcare Operations at the Defense Health Agency. “Being aware of your mental health needs and getting support is the strongest tool you have in preventing suicide. Remember, as your partner in suicide prevention, TRICARE covers mental health services to help you and your family members deal with life’s challenges.”

Life stressors can negatively impact mental health. Sometimes, things like finances, relationships, isolation, or alcohol misuse can lead to depression and even thoughts of suicide.

Recognizing when things don’t feel right is the first step to getting the support you need.

Recognizing the signs
Early intervention is key to addressing mental health concerns. Early signs of possible mental health symptoms may include:

  • Eating or sleeping too much or too little
  • Pulling away from people and usual activities
  • Having trouble concentrating
  • Feeling numb or like nothing matters
  • Experiencing unexplained aches and pains
  • Feeling hopeless or helpless
  • Smoking or drinking more than usual

If you or a loved one experiences any of these signs, it’s important to seek help as soon as possible. Remember, these issues are treatable, and recovery is possible.

Emergency and crisis support
In an emergency, getting immediate help is essential. If you or someone you know is experiencing a mental health crisis, including thoughts of suicide, call 911 or your local emergency number, or go to the nearest emergency room. The Military Crisis Line or Veterans Crisis Line is also available 24/7 with three contact options to choose from:

  • Call 988 and choose option 1.
  • Text 838255.
  • Start a chat online.

Note: If you’re overseas, reach out via chat online option, first, to find out the best phone option depending on your location. This line offers free, confidential support to connect you with the resources you need.

TRICARE mental health resources
TRICARE offers a range of mental health resources to support you. For active duty service members, mental health care is available from military hospitals and clinics and civilian network providers. (Note: If you get services from a civilian provider, you’ll need a referral or pre-authorization, as described in the TRICARE Mental Health and Substance Use Disorder Services Fact Sheet.)

All others, including family members and retirees, can access mental health services through TRICARE-covered providers.

These services include:

  • Office-based outpatient treatment
  • Intensive outpatient programs
  • Partial hospitalization programs
  • Inpatient treatment
  • Psychiatric residential treatment centers (for children and adolescents)

If you:

  • Have TRICARE Prime: You don’t need a referral to see a network provider for in-office outpatient mental health services.
  • Have TRICARE Select: You can see any TRICARE-authorized provider for mental health services. But your out-of-pocket costs will be lower if you see a network provider.
  • Have TRICARE For Life: Medicare is the primary payer for mental health services. If your Medicare benefits are exhausted, remember to get a pre-authorization.
  • Are a veteran: Learn how to access services through the Department of Veterans Affairs or VetCenter.

Telemedicine and other support services
Telemental health services are part of your TRICARE telemedicine benefit. These services allow you to connect with mental health support from your home through secure video or phone options. This can be particularly helpful when getting care in person isn’t possible.

The Military Health System offers additional resources, including:

  • The Psychological Health Resource Center (866-966-1020) for local resources
  • The Military Health System Nurse Advice Line (800-874-2273, option 1) for health-related questions and mental health concerns

Other resources include:

  • Military OneSource (800-342-9647) for non-medical counseling services
  • Unit or military hospital or clinic chaplains for non-medical support

Eligible veterans may also access support through VA mental health services.

Getting support early
Remember, it’s okay to ask for help. Getting support is a sign of strength, not weakness. The best time to get help is before you’re in a crisis.

If you or someone you know is struggling, reach out. Help is available, and TRICARE is here to support you.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.

Courtesy Story
Defense Health Agency

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Task Force to Oversee Barracks Improvement

DECEMBER 5, 2025 – Secretary of War Pete Hegseth directed in an Oct. 6 memorandum that a barracks task force be stood up to develop a departmentwide investment plan for barracks improvements and report its progress to him within 30 days. “For far too long, this department has failed too many of our warfighters. Every […]

Air National Guard Unveils New Bonus Program

MARCH 11, 2023 – On March 1st, the Air National Guard (ANG) launched a new bonus program to attract and retain personnel in critical specialties. The initiative offers significant financial rewards, with bonuses of up to $90,000 for eligible members, depending on their Air Force Specialty Codes (AFSCs). This strategic move aims to strengthen the […]

Military Students’ Tips to Balance Service and Studies

OCTOBER 10, 2025 – Studying in college while serving in the military can be highly rewarding but also extremely demanding in some respects. Military members, veterans, and their families typically balance demanding duty schedules, deployments, family responsibilities, and school schedules. It requires careful planning, flexibility, and being willing to seek and take advantage of available […]

Former Soldier Navigates Job Hunt

NOVEMBER 19, 2024 — In early 2017, Michael Quinn endured what he called the worst day in the worst year of his life. Quinn, then a sergeant major and 24-year Army Soldier, had weathered deployments in Iraq, Afghanistan and the Philippines. As an Army counter-intelligence agent, he said he learned to operate under grave circumstances […]

How Military Families Can Avoid Financial Panic During a Shutdown

OCTOBER 23, 2025 – Government shutdowns create unique challenges for military families who live on tight budgets, frequently relocate, and manage the constant demands of military service. While the uncertainty can feel overwhelming, following these five strategies can help you navigate the crisis with confidence. Keep Perspective.  This financial disruption will end, just as the […]

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