April 17, 2014, WASHINGTON - The American Customer Satisfaction Index (ACSI), an independent customer service survey, ranks the Department of Veterans Affairs (VA) customer satisfaction among Veteran patients among the best in the nation and equal to or better than ratings for private sector hospitals. The 2013 ACSI report assessed satisfaction among Veterans who have … [Read more...]

April 15, 2014 - Many people are under the incorrect assumption that if you are subjected toan injury by a government worker or government agency that you have no right to sue. For some reason, this is also believed to be true when it comes to medical malpractice that occurs within the confines of the VA hospital or a VA doctor’s office. Many veterans and their families … [Read more...]

April 04, 2014, WASHINGTON - The Department of Veterans Affairs (VA) today hosted the first national forum for law schools and legal organizations that provide free legal help to Veterans. Called “Vet Law 2014,” the forum welcomed attorneys, law students and legal aid organizations that provide pro bono services to Veterans, especially homeless Veterans and those … [Read more...]

April 2, 2014, WASHINGTON - The Department of Veterans Affairs (VA) announced today that more than 400 disabled Veterans are hitting the slopes this week at the National Disabled Veterans Winter Sports Clinic in Snowmass Village, Colo., the largest adaptive sports event of its kind in the world, scheduled from through April 4. “This Clinic is an excellent example of … [Read more...]

April 1, 2014, WASHINGTON - One year after the backlog of pending disability compensation claims peaked at over 611,000 in March 2013, the Department of Veterans Affairs (VA) has reduced that number by approximately 44 percent to 344,000 claims - a reduction of more than 267,000 - while at the same time improving the accuracy of the decisions being made on Veterans’ … [Read more...]