JULY 27, 2015, JACKSONVILLE, Fla. (NNS) – Want to email your primary care manager (PCM) from a smartphone, tablet, laptop or desktop computer? Sign up for Naval Hospital (NH) Jacksonville’s free patient portal at www.RelayHealth.com.
Use it to email the health care team, request non-urgent appointments, get lab results, renew medications, access a health library, and get health e-news.
“It saves time for routine questions like lab tests. And signing up was easy,” said retired chief petty officer Dave Bragg, a 3-year RelayHealth user. “If I can do it, anyone can.”
RelayHealth is secure and offers 24/7 accessibility. Patients generally get a response from their health care team within one business day.
“Our RelayHealth patient portal connects you to your health care team from any mobile device or computer – whenever and wherever you need,” said Capt. Troy Borema, NH Jacksonville director for medical services and family medicine physician. “It can save a phone call or sometimes even a trip to the doctor.”
RelayHealth is one of the advantages of being enrolled with a PCM and Medical Home Port Team at NH Jacksonville – its hospital or branch health clinics. The team focuses on meeting the patient’s needs, for urgent, preventive and routine care. Each team has also earned highest-level recognition from the National Committee for Quality Assurance.
To reach the care team, patients can use the RelayHealth patient portal, or call the appointment line or Nurse Advice Line. There’s also a mobile app. Find all of these resources on the command website at www.med.navy.mil/sites/navalhospitaljax
Sign up for RelayHealth at a check-in desk or kiosk at the hospital or branch health clinic, or by visiting www.relayhealth.com. When registering, be sure to add the patient’s provider to the account. For technical help, call 866-RELAY-ME (866-735-2963).
NH Jacksonville’s priority since its founding in 1941 is to heal the nation’s heroes and their families. The command is comprised of the Navy’s third largest hospital and five branch health clinics across Florida and Georgia. There are more than 71,000 active and retired Sailors, Soldiers, Marines, Airmen, Guardsmen and their families enrolled with a PCM and Medical Home Port Team at one of its facilities.
For more news from Naval Hospital Jacksonville, visit www.navy.mil/local/nhjax/.