MARCH 3, 2025 — The Army announced it will decommission Army Google Workspace accounts on February 28, 2025. Users must manually forward their email data to their new Army 365 (@army.mil) accounts.
Lt. Gen. Jeth B. Rey, Deputy Chief of Staff, G-6, said, “this impacts a very small number of Army Soldiers, civilians and contractors. This does not impact anyone’s personal Gmail accounts nor their existing Outlook or Army 365 accounts,” he said.
Two years ago, the Army sponsored a pilot program under the Defense Information Systems Agency to use Army Google Workspace as a collaboration tool for users. However, fewer than 16% of the military audience ended up using the capability. Based on data findings from the Army Audit Agency of the pilot program, the Army determined that the use demand does not warrant future capability pursuit.
“As part of the Army ‘transforming in contact’ approach, this software shift improves Army operational effectiveness while simultaneously being more efficient with taxpayer dollars,” Rey said.
Rey said individual Gmail data will be retained for National Archives and electronic discovery purposes, but the data will not be automatically transferred to the user’s army.mil account. It is up to the individual user to forward their email data to their new Army 365 email account, he said.
A notification has gone out to every Soldier impacted by the change, sharing the steps needed to successfully transition to their A365 email account. Active users that transition will receive an A365 license that allows utilizing the web version of Microsoft Office Apps and desktop version of Teams.
For assistance, users can contact local S6/IMO or open a ticket with the Army Enterprise Service Desk via https://www.aesmp.army.mil/csm or call 866-335-2769 (ARMY).
By Jonathan Austin, Army News Service