MARCH 5, 2020 – Beginning March 13, 2020, the United States Postal Service (USPS) and Military Post Offices will stop accepting handwritten customs forms on packages destined for international addresses.
Customers mailing packages from Military Post Offices to international addresses must use either their Click-n-Ship account or the USPS Customs Form Online tool to create electronic customs forms. Both options require customers to enter the weight and dimensions of their packages and select a mail class. The customer will require access to a printer to print the advanced electronic data generated customs form.
Click-N-Ship will calculate the postage amount, accept payment and generate a combined customs/postage label for customers to attach to package. The Customs Form Online tool only creates customs forms and does not accept payment for postage. Both options require customers to take packages and the printed customs form to the retail counter at their local post office.
Military Post Offices will adhere to the new USPS requirements for standard international addresses immediately. Packages bound for APO/FPO/DPO addresses will transition effective August 13, 2020.
To access the new customs form, visit: https://www.usps.com/international/customs-forms.htm
To set up a ‘Click-N-Ship’ account, visit: https://cns.usps.com/labelInformation.shtml
Contact your local Military Post Office for additional questions.
By Keith Jones, Operations Division Chief, Military Postal Service Agency
