MilitarySpot.com

Serving the U.S. Army, Navy, Air Force, Marines, Coast Guard and National Guard

Online Schools
| Find Jobs
Follow MilitarySpot:
 
  • Home
  • Enlist
    • Join The Army
    • Join The Navy
    • Join The Air Force
    • Join The Marines
    • Join The Coast Guard
    • Join The National Guard
    • ASVAB
    • Army Physical Fitness Test
    • Military Draft
    • Prior Service Army Enlistment
  • Career
    • Join the Military
    • Jobs for Military and Civilians
    • Career Center
    • Prior Service Army Enlistment
    • Criminal Justice
  • Education
    • Online Schools
    • Spouse Education Benefits
    • GI Bill
    • Military Schools
    • Criminal Justice
  • Benefits
    • Army Benefits
    • Navy Benefits
    • Air Force Benefits
    • Marine Corps Benefits
    • National Guard Benefits
    • Coast Guard Benefits
    • 2012 Basic Pay Rates
    • Allowances
    • Special & Incentive Pay
    • Military Spouse Education Benefits
    • VA Education Benefits
    • GI Bill
  • News
    • Headline News
    • Army News
    • Marines News
    • Airforce News
  • Finance
    • Debt Relief
    • Military Pay Rates
    • Military Personal Loans
    • VA Loans
    • Military Star Card
    • Military MyPay
  • Spouses
    • School Finder
    • Scholarships & Grants
    • PCS, DITY, & Moving
    • Pay Rates
    • MyCAA
    • Education Benefits
  • Community
    • Military Games
    • Military Reunions
    • Classifieds
    • Photo Gallery
    • Buddy Finder
    • MilitarySpot Pinups
    • Military Bases
  • Resources
    • Military Alphabet
    • Military Reunions
    • Military Acronyms
    • Currency Converter
    • Military Tools
    • Ranks
    • Military Time
    • Military Tactics
    • Military Discounts
    • Military Games
    • Military Videos
    • Photo Gallery
    • Infographics
    • How To
  • Travel

VA Takes Next Step to Modernize Scheduling System

August 27, 2014, WASHINGTON – The Department of Veterans Affairs (VA) today announced plans to issue a Request for Proposal (RFP) for a new Medical Appointment Scheduling System; the next step in a series of actions VA has taken to replace its antiquated legacy scheduling system. The new system will improve access to care for Veterans by providing medical schedulers with cutting-edge, management-based scheduling software. The RFP will be made public by the end of September 2014; eligible vendors will have 30 days to respond from the day of issuance.

“We want this process to be open to all eligible vendors to make sure the Nation’s Veterans have the full benefits the innovative marketplace has to offer,” said VA Secretary Robert McDonald. “When we can put a solid scheduling system in place, this will free up more human resources to focus on direct Veterans’ care. As VA recommits to its mission of caring for Veterans and evaluating our actions through the lens of what serves them best, we know a better scheduling system is necessary to provide them the timely, quality health care that they have earned and deserve.”

VA will issue a draft RFP prior to releasing the full RFP to maximize industry and stakeholder input. The solicitation will require a two-part demonstration of capabilities: a written proposal and a technical demonstration to scheduling staff. VA hopes to award the contract by the end of the calendar year.

“VA chose a full- and open-competitive strategy to acquire a ‘commercial, off-the-shelf’ scheduling system,” said Stephen Warren, VA’s Chief Information Officer. “We want a system that is user-friendly and tailored specifically for our Veterans.”

 

Even as VA issues an RFP to replace the existing system, efforts are underway to make the current system easier to use for schedulers and Veterans. Among those enhancements:

· VA recently awarded a contract to improve the existing scheduling interface, providing schedulers a calendar view of resources instead of the current text-based, multiple-screen view. This update is scheduled to begin roll out beginning in January 2015.
· VA is also developing mobile applications to allow Veterans to directly request certain types of primary care and mental health appointments (scheduled to begin deployment December 2014). Another application under development will give VA schedulers an easier-to-use interface to schedule medical appointments (scheduled to begin deployment December 2014).
· VA is also rolling out new clinical video telehealth capabilities in October 2014 to further enhance access to care.

As part of the current RFP preparation process, VA is working with Veteran Service Organizations (VSO) to incorporate the groups’ feedback on requirements important to Veterans. VA’s VSO partners are currently reviewing user experience and business process documentation, and VA will continue to consult with VSOs as it works toward publishing its acquisition solicitation.

VA’s acquisition process will comply with recently established legislative requirements related to the Department’s scheduling software.

Related Posts:

  • VA Demonstrates New Telehealth Scheduling System to Veteran Service OrganizationsVA Demonstrates New Telehealth Scheduling System to Veteran…
  • Secretary McDonald Announces Independent Review of All VA Scheduling PracticesSecretary McDonald Announces Independent Review of All VA…
  • VA Begins Monthly Inspections to Restore Scheduling IntegrityVA Begins Monthly Inspections to Restore Scheduling…
  • VA Outlines Actions to Improve Access to Care and Implement RecommendationsVA Outlines Actions to Improve Access to Care and Implement…
  • DOD Seeks Best Ideas for Electronic Health RecordsDOD Seeks Best Ideas for Electronic Health Records
  • VA Expands Patient-Centered Community Care (PC3) Contracts to Provide Access to Primary CareVA Expands Patient-Centered Community Care (PC3) Contracts…

Comments

Filed Under: Education, News, VA

  • News
  • Enlist
  • Education
  • Career
  • Finance

Vice President Details U.S. National Security Policy During Munich Speech

FEBRUARY 18, 2019 – Vice President Mike Pence gave a report card on the Trump administration’s security policy two years after telling European leaders that “America first, did not mean America alone.” The vice president delivered his remarks at the annual Munich Security Conference, today. Pence spoke about the American commitment to Europe via NATO […]

Army Secretary Honors Top Recruiters

FEBRUARY 6, 2019 – Traveling about half the time of the year as a recruiter, Staff Sgt. Jon McCoy heavily relies on his wife to take care of their toddler and home. “The whole reason why I’m here is the support that my wife is able to provide,” he said Monday afternoon before a ceremony […]

How TAP Helps Transitioning Service Members Navigate the Intricacies of Higher Education

NOVEMBER 20, 2018 – Navigating the intricacies of higher education can be a challenge – and transitioning service members and veterans have many obstacles to traverse to achieve success – but there is help available. Melinda Manyx, curriculum program manager, Department of Defense (DoD), Transition to Veterans Program Office (TVPO), spoke to conference attendees at […]

New Army App Provides Mobile Access to HR, Pay Records

FEBRUARY 13, 2019 – The Army has released a new human resources mobile application for the Integrated Personnel and Pay System – Army (IPPS-A) that allows Soldiers to access their personnel records using a mobile phone or tablet. IPPS-A is the Army’s next generation human resources and pay system that revolutionizes the way the Army […]

Federal Tax Changes for Military, Spouses

JANUARY 28, 2019 – Most service members and their families will see a reduction in their tax bills this year, but there are a number of changes in U.S. federal tax laws that they need to be aware of, said Army Lt. Col. Dave Dulaney, the executive director of the Pentagon’s Armed Forces Tax Council. […]

Recent Posts

  • Vice President Details U.S. National Security Policy During Munich Speech
  • USS Tulsa (LCS 16) Commissioned as Navy’s Newest Surface Combatant
  • DoD, DoS, and USAID Work Together to Provide Aid For Venezuelans
  • Cyber Command Expects Lessons From 2018 Midterms to Apply in 2020
  • Army Fields New Handgun System to Military Police
MAINMENU


SITESEARCH
Can't find something? Try using our site search to dig through our entire site.



Still having trouble? Try the Advanced Search to refine your searches.
NEWSLETTERSUBSCRIBE
Sign Up To Receive Information, Updates and Special Officers from MilitarySpot.com.



Don't miss an issue! Jump in the Newsletter Archives to catch up on previous issues.
FOLLOWMILITARY SPOT

Follow us on Facebook, Twitter & StumbleUpon and more. Keep up with MilitarySpot.com news & updates. We also have an RSS Feed.

Advertise | About | Write for Us | Contact | Feedback | Recruiter Network | Unsubscribe | DMCA | Privacy Policy | Terms of Use
 
Copyright 2004-2019 Sun Key Publishing. All Rights Reserved.

This is a private website that is not affiliated with the U.S. government, U.S. Armed Forces, or Department of Veterans Affairs. U.S. government agencies have not reviewed this information. This site is not connected with any government agency. If you would like to find more information about benefits offered by the U.S. Department of Veteran’s Affairs, please visit the official U.S. government web site for veterans benefits at http://www.va.gov.

 
This is not the official recruiting website of the U.S. Military. The site you are on is run by Sun Key Publishing, a private company, and is not endorsed by or affiliated with the U.S. Military.