DECEMBER 12, 2014, WASHINGTON (NNS) – Sailors who live in family housing at both overseas and various U.S. locations have until Dec. 19 to participate in the Resident Satisfaction Survey.
The survey gives residents the opportunity to share their valuable insight in how their housing needs are being handled and what issues they might have encountered.
Sailors at Carroll’s Creek at Naval Station (NAS) Everett, Corpus Christi NAS, NAS Kingsville, Naval Complex New Orleans, Wallops Island, and NSF Thurmont should have already received a family housing survey.
For those family housing residents who may have lost or forgotten about the survey, there is still time to obtain a new survey by sending an email to: DONFHSurvey@celassociates.com.
“We are focused on providing superior customer service, housing and amenities to our Navy Housing residents,” said Navy Housing Program Director Greg Wright. “Hearing from our customers is critical to sustaining and improving our business.”
Sailors living in unaccompanied housing also should have received a survey from their building managers, except for those in privatized housing (San Diego and Hampton Roads). Residents who did not receive a survey should contact their building manager for a new one or by sending an email to: DONUHSurvey@celassociates.com.
Navy Housing encourages all residents to take a few minutes to answer the survey and provide comments about ways in which housing can be improved. The surveys will be used to target funding for facility and amenity improvements.
For more information about Navy Resident Satisfaction Survey, visit the Navy Housing Survey website at http://cnic.navy.mil/ffr/housing/HQ_Housing_Programs/surveys.html