The
Military Exchanges' Credit Card - the MILITARY STAR Credit Card
- is accepted at all service exchanges and can be used online
and for catalog purchases. It can be used at all AAFES, Marine
Corps, Navy and Coast Guard Exchanges.
The Military Star Credit Card offers many of the same benefits
as a bank card or credit card. The card has no annual fee, a low
interest rate and a 25-day grace period before being charged a
finance charge.
There are two ways to sign up for the Military
Star Card. You can go to your exchange customer service
department and present your military ID card. Upon credit
approval, you will be issued a temporary card.
You can also
apply online.
You can make your Military Star Card
payment online by visiting the
Military Star Card website. After logging in, click on the
"Member Services" tab and click on "Payment Methods."
You can check your Military Star
Card account status online
at the
Military Star Card website. After logging in, click on
"Member Services" tab and click on account information. You can
also check your account at any time by calling toll free
1-877-891-STAR in CONUS. Numbers from other locations are listed
below:
Save copies
of all your receipts/charges. Open your monthly billing statement promptly and compare
charges to receipts you have saved. Contact the Exchange Credit Call Center if any questionable
charges/credits appear in your billing statement. Notify the Exchange Credit Call Center of change of address.
An incorrect address will delay receipt of your statement. Make payments on time. If you are unable to make your payment,
contact the Exchange Credit Call Center right away. Register for on-line statements, view your account and set up
automatic payments to be deducted from your bank account. If you wish to dispute a specific charge, you must submit the
dispute in writing within 60 days after you’ve received your
statement.
If you have any questions regarding your Military Star Account,
please contact the Exchange Credit Call Center - 1-877-891-7827
or www.milexch.com