The Department of Defense DFAS (Defense Finance and Accounting
Service) myPay Website
allows US Military personnel and their families to manage their
pay information, leave and earning statements, W-2s and more.
myPay saves
time - myPay eliminates the need to write letters or fill out
forms by letting you make your own changes immediately with
user-friendly technology.
myPay is
convenient - You can access myPay nearly 24 hours a day, 7 days
a week to change or review your current information, or to check
your most recent pay statement.
myPay is
reliable - myPay has the same procedural checks for accuracy as
paper forms.
When is
myPay available?
myPay is
available nearly 24 hours a day, 7 days a week.
Which pay
changes can I make using myPay?
You can
change a variety of discretionary payroll items. You can get a
current list of the items you can change from myPay, your
servicing payroll office, or your customer service
representative.
When will
my changes be effective?
Upon
completion and acceptance of a change, myPay will display a "NO
LATER THAN" date. Your change will be effective on or before the
date myPay displays.
What
information do I need to be able to use myPay?
In order to
use myPay, you need your Social Security Number (SSN)/Alternate
ID and myPay Personal Identification Number (PIN). Depending on
what you want to do in myPay, you might need additional
information.
When a military member retires or transfers to the reserves, the
retiree or reserve member may continue to use the same PIN that
they used while on active duty to access their myPay retired or
reserve pay account information.
What kind
of help does the DFAS Centralized Customer Support Unit provide?
For problems
using myPay, or with your myPay PIN, contact the DFAS
Centralized Customer Support Unit toll-free at 1-888-DFAS411 or
1-888-332-7411 or commercial at (216) 522-5096 or
Defense Switching Network (DSN) at 580-5096. This support
line is available Monday through Friday, 7:00 A.M. to 6:30 P.M.
Eastern Standard Time.
The
Centralized Customer Support Unit can provide assistance on how
to use the options available to you in myPay. The Centralized
Customer Support Unit will also provide support for establishing
and changing your PIN.
Military myPay
